WOODSVILLE, NH – The Cottage Hospital Auxiliary has embarked on a new pilot project for
2019 – providing small gift bags to all new patients admitted to Cottage Hospital. The new
project started on January 4th and will continue through June 30th when it will be reevaluated
and if successful will become part of the Auxiliary’s ongoing programs to help
improve the patient experience at Cottage Hospital.
“When a patient is admitted to the hospital it often can be stressful and a somewhat trying
time for both the patient and their family. The Auxiliary’s patient gift bags are filled with a few
useful items that will hopefully ease the stay and help improve their overall hospital
experience,” stated Brenda Long, Auxiliary Co-President.
The new pilot project supplements the Auxiliary’s ongoing annual programs and fundraising
activities, which all support Cottage Hospital. Co-Chairs for the new project are Karen
Rajsteter and Don Perlee and the project team includes Auxiliary members Brenda Long,
Mary Jo Locke, Lori Thompson, Jean Adams and Carolyn Hofmann together with the
assistance and coordination from hospital staff members Karen Woods, Maryanne Aldrich,
Stephanie Chase, Tim Newton and Grace Dillinger.
“The Auxiliary’s mission is to support Cottage Hospital in providing quality healthcare to area
residents, both permanent and seasonal. The new project is in keeping with our mission,”
stated Chris Roberts, Auxiliary Co- President.
The Cottage Hospital Auxiliary is a tax-exempt nonprofit organization. Membership in the
Cottage Hospital Auxiliary is open to everyone, women, men and hospital employees. To
obtain more information about the Cottage Hospital Auxiliary or to become a member,
please visit www.cottagehospital.org/support/cottagehospitalauxiliary or call 603-747-9707.
Cottage Hospital Auxiliary – PO Box 143, Woodsville, NH, 03785
The central goal of implementing ERAS procedures is to increase patient satisfaction. Research conducted by the Canadian Urological Association Journal has shown that through the application of these measures to lower the physical stress responses to surgery, both pain and complications are reduced. Additionally, these procedures not only diminish complications and hospital stay, but they also improve cardiopulmonary function, return of bowel function and resumption of normal activities.
As a result of the efforts undertaken by Orthopedic Surgeon, Delphine Sullivan, MD, Cottage Hospital is leading the national charge for the implementation of these progressive techniques. Across the country, these measures have been limited to specific procedures and large academic centers because they challenge traditional surgical management procedures. However, because of the large body of evidence supporting their efficacy, Cottage Hospital is striving to make this a part of their standard operating procedures.
Full press release – Cottage Hospital to implement new surgery recovery procedures
Rudy Giuliani’s visit to Cottage Hospital received coverage on WMUR.com, in the Union Leader and the Caledonian Record.
Cottage Hospital’s Holly McCormack, MSN, RN, CNO, has been honored as Nurse Leader of the Year by The New Hampshire Nurses’ Association.
McCormack has worked at Cottage Hospital for over seven years. She first started at Cottage as the Director of Medical Surgical Department, later becoming Chief Nursing Officer in 2016. As CNO, Holly heads numerous departments, including: Emergency Department, Pharmacy, Ray of Hope Geriatric Behavioral Health, Infection Prevention, Inpatient Services, Perioperative Services, and Quality Risk Management.
Becker’s Hospital Review has recognized Rick Frederick, CIO of Cottage Hospital, as one of 113 Hospital and Health System CIOs to Know 2017. Frederick was the only CIO in New England outside of Massachusetts named to the list.
Frederick stepped into his role as CIO in 2014 after serving for three years as director of Cottage Hospital’s information technology department. Under his direction, the hospital became one of just eight critical access hospitals nationwide and the only one in New Hampshire to successfully attest to meaningful use of Stage 2 for Electronic Health Records Improvement in the first qualifying period in 2014.
The Face of the Patient Experience April 2 – 8, 2017
Left to right: Luana Wilson-Reynolds-Supervisor, Wanda Kosakowski-Registrar, Megan Ales-Registrar, Deb Piper-Registrar, Jen White Director, Linda Harris-Registrar, Patty Degoosh-Registrar, Amy George-Registrar. Missing from picture: Brenda Dodge, Lorie Aldrich, Bernadette Smith, Lindsy Locke, Jordan Place, Cynthia Lang, Sheila Hatley, and Lauren Kiessling. Absent –Missy Lund.
Patient Access Week acknowledges the unique contribution Patient Access Registrar has on the patient experience. Patient Access Registrar’s are the first person patients and visitors encounter at Cottage Hospital. These dedicated staff members fill the roles of receptionists, registration, insurance verification, authorizations, financial counseling, and scheduling within the organization.
The Patient Access Week is sponsored by the National Association of Healthcare Access Management (NAHAM). NAHAM promotes best practices, standards, and subject matter expertise to influence and promote high quality delivery of Patient Access Services. NAHAM accomplishes its mission through networking, education, and certification opportunities.
Maria Ryan, PhD, MSN, CEO of Cottage Hospital, has been named a 2017 Outstanding Woman in Business by NH Business Review.
In the NH Business Review article about Ryan, writer Liisa Rajala traces Dr. Ryan’s career path, which started when as then 16-year-old, Ryan worked as a certified nursing assistant, to serving as chief nursing officer at a large hospital, to becoming Cottage Hospital’s CEO in 2010. She closed the hospital’s birthing center in 2014, and in fall 2016 opened the Ray of Hope Geriatric Behavioral Health unit in response to the growth in the aging population—the only age group on the increase—in New Hampshire.
Cottage Hospital Auxiliary members rang in the start of the Christmas season with the lighting of its Memory Tree on the evening of December 6th. The tree lighting was made all the more festive by the season’s first major snowfall. The Auxiliary’s annual memory tree program enables its members, hospital staff and community to recognize the memory of loved ones with a donation to have a named ornament placed on the memory tree.
This year’s annual memory tree program was lead by Auxiliary Co-President Brenda Long as 28 members and friends gathered for a prayer reading by Auxiliary member Chris Roberts and a blessing of the memory tree by Pastor George Hemway of Trinity Church of the Nazarene, Woodsville, who also offered a prayer and inspirational words to honor the memory of those remembered and those not remembered. Auxiliary member Laraine King had the honor of lighting the memory tree and Auxiliary member Lori Thompson read the names of all of the loved ones whose memories were recognized this year.
Cottage Hospital’s CEO Maria Ryan, PhD, APRN, was quoted in a recent article, “Thriving as a small or mid-size hospital: 6 CEOs weigh in,” which appeared in Becker’s Hospital Review. Read the article.
Leadership and Hospital Receive National & Local Recognition
In the first three months of 2016, Cottage Hospital received national recognition for its leadership and one of its outreach programs.
The hospital’s CEO, Maria Ryan, PhD, APRN, was recognized for the third year in a row by Becker’s Hospital Review as one of the top 50 rural hospital CEOs to know in the U.S. in 2015. In making the announcement, Becker’s stated, “These 50 presidents, CEOs and administrators are dedicated to advancing healthcare in their communities and are tackling the challenges of providing healthcare in rural or small towns with vigor. For this list, ‘rural’ was defined as being located outside of a major metropolitan area or healthcare hub. Leaders were selected for inclusion through an editorial process where a number of factors were considered, including awards received; local, regional and national leadership positions held; and their organizations’ recent performance.”